Privacy Policy
Yovira Store (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://yovira.store/ (the “Site”), or when you contact us.
1) Personal information we collect
We collect personal information in the following ways:
A. Information you provide to us
When you place an order, create an account (if available), subscribe to emails, or contact us, you may provide:
Name
Email address
Shipping and billing address
Phone number (if provided)
Order details (items purchased, size/color selections)
Messages you send to customer support
B. Payment information
Payments are processed securely through Shopify and payment providers. We do not store full payment card numbers. Payment providers may collect and process your payment details according to their own policies.
C. Device and usage information (automatically collected)
When you browse the Site, we may automatically collect:
IP address
Browser type and device information
Time zone
Pages viewed and actions taken on the Site
Referring website or search terms
Cookies and similar tracking technologies
2) How we use your information
We use your personal information to:
Process payments and fulfill orders
Deliver products and provide shipping updates
Provide customer service and respond to requests
Manage exchanges/returns for eligible cases
Prevent fraud and improve security
Improve and optimize the Site (performance, analytics, shopping experience)
Send service emails (order confirmation, shipping updates, important notices)
Send marketing communications only if you opt in (you can unsubscribe anytime)
3) Legal bases for processing (where applicable)
Depending on your location, we process personal information under legal bases such as:
Contract: to fulfill your order and provide customer service
Legitimate interests: to prevent fraud and improve our services
Consent: for marketing emails or non-essential cookies where required
Legal obligation: to comply with laws (tax, accounting, lawful requests)
4) Cookies and similar technologies
We use cookies to operate and improve the Site. Cookies may be used for:
Essential site functions (cart, login/session, checkout)
Security and fraud prevention
Analytics and performance measurement
Marketing (only where enabled and permitted)
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
5) Sharing your personal information
We share your information only when necessary to operate our business and provide services, such as:
Shopify (ecommerce platform hosting and checkout)
Payment processors (to process payments securely)
Shipping and logistics partners (to deliver your order)
Analytics providers (to understand site usage and improve performance)
We may also share information:
To comply with a legal obligation or lawful request
To protect our rights, customers, or the security of the Site
In connection with a business transfer (rare; e.g., acquisition), where permitted by law
6) International transfers
Because we use global service providers (such as Shopify and email/shipping tools), your personal information may be processed in countries other than your own. We take reasonable steps to ensure appropriate safeguards are used when required.
7) Data retention
We keep personal information as long as needed to:
Fulfill orders and provide support
Maintain business records (including legal, tax, and accounting requirements)
Resolve disputes and enforce agreements
When information is no longer needed, we take steps to delete or anonymize it.
8) Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. You use the Site at your own risk.
9) Your rights and choices
Depending on your location, you may have rights to:
Access the personal data we hold about you
Correct inaccurate information
Request deletion (where applicable)
Object to or restrict certain processing
Withdraw consent (for marketing emails or certain cookies)
Request a copy of your information (data portability)
To make a request, contact us at contact@yovira.store. We may need to verify your identity before completing your request.
10) Marketing communications
If you opt in to receive marketing emails, you can unsubscribe at any time using the link in our emails, or by contacting contact@yovira.store.
11) Children’s privacy
Our Site is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
12) Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
13) Contact
Yovira Store (online-only business shipping from Thailand)
Owner: Yassine Faik
Website: https://yovira.store/
Email: contact@yovira.store